Alexius Kitchen Payment Terms
Secure Payment Options
At Alexius Kitchen, we streamline your purchase of kitchen and dining products with safe payment methods. We accept:
- Paypal: Pay securely using your Paypal account or directly with a credit/debit card via Paypal’s encrypted payment gateway (Visa, Mastercard, American Express, and Discover accepted).
Payment Reversal Fees
If a payment is reversed (e.g., through a chargeback), you are responsible for:
- A $50 reversal fee.
- The original order amount charged at checkout.
Approved refunds will be credited to your original payment method within 5 business days. See our Refund & Return Policy for details.
Order Processing and Delivery
Orders are processed in 1-2 business days and typically delivered in 2-3 business days, totaling 3-5 business days. Free shipping applies to orders over $20. For defective item exchanges, we cover all shipping costs. Check our Shipping Policy for full details.
Get in Touch
For payment questions:
- Email: info@alexius-kitchen.mybigcommerce.com
- Phone: +1 (213) 281-7908
- Address: 2430 Cardinal Dr, Waycross, GA 31503, USA
- Support Hours: Monday–Saturday, 9 AM–6 PM EST